Welcome to Cranax Education and Career Solutions Pvt. Ltd. http://cranax.in/. We prioritize the protection of your privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and Cranax Gurukul application Click Here
By accessing or using our Platform, you agree to the terms outlined in this Privacy Policy.
Information We Collect:
- Personal Information: When you register on our Platform, we collect various types of personal information from you, such as your name, email address, phone number, postal address, and payment details. This information is necessary to provide you with our services and enhance your user experience.
- Usage Information: We automatically gather information about how you interact with our Platform, including your IP address, device type, browser information, pages visited, and duration of visit. This data helps us analyze user behavior, improve our services, and optimize the Platform’s performance.
- Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies to personalize your browsing experience, customize content, and analyze trends. These technologies enable us to tailor our services to your preferences and provide relevant content and advertisements.
How We Use Your Information:
- To Provide Services: We use the personal information we collect to deliver the services you request, including processing payments, providing customer support, and delivering course materials. This information also helps us personalize your learning experience and improve our offerings.
- Communication: We may use your contact information to communicate important updates, newsletters, promotional offers, and marketing communications related to our services. You have the option to opt-out of receiving marketing communications at any time.
- Analytics: We analyze usage data to gain insights into user behavior, preferences, and trends. This data helps us improve our Platform, develop new features, and enhance user experience across all devices.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies. Additionally, we may disclose your information in response to lawful requests from government authorities or to protect our rights, property, or safety, or that of others.
How We Protect Your Information:
- Data Security:
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, firewalls, access controls, and regular security audits.
- Third-Party Services:We may engage third-party service providers to assist us in delivering our services, such as processing payments, analyzing data, and providing technical support. These service providers are bound by strict confidentiality agreements and are prohibited from using your personal information for any other purpose.
Your Choices and Rights:
- Access and Update: You can access and update your personal information by logging into your account settings on the Platform. We encourage you to review and verify your information regularly to ensure its accuracy and completeness.
- Deletion: You have the right to request the deletion of your account and personal information. However, please note that we may retain certain information as required by law or for legitimate business purposes, such as accounting and record-keeping.
- Opt-Out: You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly. Opting out of marketing communications will not affect your access to our services or the functionality of the Platform.
Children’s Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take appropriate steps to remove such information from our systems.
Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of the Platform after such changes constitutes acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [8303771960](mailto:support@cranax.in). We value your feedback and are committed to addressing any inquiries or issues promptly and transparently.
This Privacy Policy was last updated on 02/FEB/2024. Thank you for trusting Cranax Education And Career Solutions Pvt. Ltd. with your personal information.